Ticketing Museum

This is a part-time on-site position located in Valencia for a Becario / Intern Animator at Iluziona. The Animator / Front desk ticketing will work under the supervision of the Museum Manager and Chief Revenue Officer for marketing support. The Becario / Intern Animator will be working with our ticketing platform and be responsible for reviews, outbound marketing and sales communications, organizations with colegios.

Weekends are a must.

We are open 7 days a week and holidays from 10 AM to 8 PM and the role is for a minimum of 20 hours up to 40 hours  per week with a contrato de becario / convenio de practica which will be formalized with your university. You must work 2-3 weekends per month. 

We are looking for minimum 20 hours a week (368 euros per month) up to 40 hours per week 800 euros / month net for an internship status. 

Qualifications

• Highly motivated, self-starter, dependable and outgoing.
• Marketing in social networks
• CRM and B2B marketing
• MS office / Google suite / AI
• Excellent team-working and communication skills
• Advanced Spanish and English
• People person, outgoing and great with groups of children for animation
• Ability to work on tight deadlines and manage time effectively
• Passionate about storytelling of history and culture of Valencia
• Interpersonable, fun and ethical
• Passion for Valencia and it's history and legends

Nice to have

• Additional languages
• Prior experience working in tourism, museums or education

Tasks to perform:

• Reception and registration of visitors.
• Management of reservations both through our website and through external ticketing services.
• Guide through the museum, customer attention, animation 

. Managment of groups

• Support and accompany visitors in the development of the experience.
• Answer customer questions and concerns via email or phone calls.

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